FAQ
Got questions about our women’s apparel? Here are quick answers. Reach out at ckzturner.blair8euy@aol.com for more help.
1. Sizing & Fit
Q: How do I find my correct size?
A: Check the size chart on each product page (measurements in inches/cm). Email us your bust/waist/hip stats for personalized recommendations.
Q: Do your clothes run small or large?
A: Most styles run true to size—we note exceptions (e.g., “runs small, size up”) in product descriptions.
2. Orders & Payment
Q: How long does order processing take?
A: 1–2 business days from our San Diego facility (W3541 270th Ave, Maiden Rock, WI 54750, USA).
Q: What payment methods do you accept?
A: Major credit cards, PayPal, and Shopify Pay—all transactions are secure.
3. Shipping & Tracking
Q: When do I get free shipping?
A: Free standard shipping on contiguous U.S. orders over $50. Alaska/Hawaii orders cost a $12.99 flat rate.
Q: How can I track my order?
A: A tracking number is emailed once your order ships—track via your account or the carrier’s website.
4. Returns & Refunds
Q: Can I return an item?
A: Yes, within 30 days if unused, unwashed, and with tags attached. See our Return & Refund Policy for details.
Q: How long do refunds take?
A: 3–5 business days after we inspect and approve your return.